At check-out, the Folio balance must return to zero when the guest settles payment.Īpart from Guest Folios (the main focus of this article), hotels maintain other folios like Staff Folio, Master Folio, Non-Guest Folio, and Incidentals Folio.Ī hotel Invoice is a receipt that provides a guest with a statement of charges incurred for room rental and other services availed. It is opened with zero initial balance, which then increases or decreases depending on the transactions. The front office staff records all the transactions between the hotel and the guest on the Folio. This ledger is known as Folio or Guest Folio. All the transactions accrued to you while staying in the room, like consumption of food and beverages or the use of any facility or service like spa, dry cleaning, valet, etc. It is a statement of all transactions that have taken place in a guest’s account.Īs soon as you check into a hotel, a ledger is opened (manually or electronically) for your room. Folio vs Invoice In Hotel Managementįolio is an accounting record of all the in-house charges made by the guest since arrival in the hotel. You might still not be very sure about the difference but put your mind at ease as this article covers both these terms in detail. While a Folio is a record maintained by the hotel to document the finances of your stay, an invoice is your bill for that stay. They are two separate documents used for different purposes. Both the documents contain details of your expenses in the hotel, but they are not entirely alike. Many times, terms like Folio and Invoice are used analogously, if not interchangeably. It is natural because these terms are related to the accounting procedures of a Hotel. The confusion grows, especially when it comes to the difference between Folio and Invoice. Staying in and Checking out of a Hotel seems like an effortless procedure for most of us but, when it comes to the Hotel Management terminology, even the most experienced of us travelers find ourselves befuddled. When you buy through links on our site, we may earn an affiliate commission.
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